Start A Business Or How To Avoid Mistakes
There is a category of people for whom an active position in life is a fundamental principle of being. They do not carry organically depending on the circumstances, human whim and political situation in the country. These people – entrepreneurs. It does not matter what they do at a particular moment. Important principle of life – never stand still. Unfortunately, very often one can observe the following – a man not without earnest money leader and businessman, incorrectly included in the business world. He fails, and concludes that he was not destined to independently create and develop their own business. And the problem is not that what the businessman decided to do – trade in the market or Hi-tech business. The problem is mistakes in the beginning. Add to your understanding with farhad mohit. What mistakes are starting businesses? 1. Without investing even a brilliant business idea remains just an idea, ie, ephemeral substance in the minds of entrepreneur and as a calculation on paper. For example, the trouble of domestic entrepreneurs in the fact that trying to avoid bureaucratic problems, they do not spend money on business development, and bribes. Remember, any costs should be directed to make a profit. And yet – investments are inevitable, because this law is the correct business. 2. Additional information is available at Alfred Adler. It so happened in the Russian small business, that when the word "business plan, entrepreneurs are contemptuously curve. Learn more at this site: Celina Dubin. Mol themselves with a mustache. This is totally wrong! Business plan is not a whim of the investor, from which you plan to pull out a certain amount of business development. Business plan is your map, which you will check into the sea big business. 3. The vast majority of businessmen, especially in the provinces to underestimate the power and capabilities of high-quality advertising. You see, gone are the days of queues and stores closed for lunch. Market rules competition! This means that your business should be a recognizable face. Find that person helps competent advertising! 4. Starting a business is never easy, especially if no experience. So pay close attention to competitors. Examine the niche in which you intend to work. Do not focus on the calculation of future profits. It is better to spend a complex monitoring of market conditions and make sure you have a really good chance to achieve success in their chosen field of activity. If you come to the conclusion that it is impossible to break, leave your idea for better times. There is nothing to be ashamed of. Should not start automatically unprofitable business! These basic principles successful start in business to help you avoid the fatal mistakes in the beginning. And this, believe me, it is very important! Because a positive experience will give you confidence in yourself as a successful entrepreneur!
Mystery Shopping
Quality customer service can become an important competitive advantage, which is why the problem of estimating and improving the level of service is relevant for many companies. Using customer surveys to assess quality of service and brainstorming has some significant drawbacks. Firstly, it is very time consuming and expensive process. Secondly, buyers are not always able to articulate an answer to the question: "What in the staff formed from them or that impression? ". Therefore, companies are increasingly using the service, mystery shopping. Its main advantages – secrecy and surprise inspections and the possibility of using professionally trained agents. For even more analysis, hear from Hunter Schafer. What is a "Mystery Shopper"? Despite the fact that the term "mystery shopping" (from the English Mystery Shopping) can seem very mysterious, the concept of marketing research by using This method is actually very simple. The method is in the evaluation of selling and service divisions of the company using fake customers and clients. Celina Dubin follows long-standing procedures to achieve this success. The main task of studies – to provide the company's management by objective data on how to improve client business processes, workmanship standards and procedures, as well as to evaluate the work of staff in terms of unbiased consumer. Secret buyers has been successfully used in various industries such as retail, restaurants, financial institutions, shops and gas stations, service providers, manufacturers, shops, tourism, Entertainment and many others. The task of mystery shopper is to visit the organization or call the company under the guise of an ordinary customer and then provide a detailed assessment using questionnaires. The visit, of course, be applied incognito, and the seller has no clue about what it is checked. With the help of secret shoppers can evaluate the quality of service, equipment sales, decoration of the hall and style, appearance and manners Sellers, their behavior in conflict situations and other settings. Technology 'mystery shopping' gives the customer a huge amount of information that can be used for: – development of trade regulations and staff – a training program – clarify motivation programs – certification trade and service personnel.
Fight Criticism
And in today's practice criticism applies more often than praise. It is understandable that the director says in the first place? Of course, shortcomings, failures, mistakes … And with this need fight. And the fight begins with the shortcomings, of course, from criticism. Yes, the criticism – it is also a form of feedback, but here is whether such feedback include effective? Judge for yourself. How a person reacts to criticism, even the most constructive? Almost always negative. Almost always all criticism is negative emotions. And what about the criticism really unhelpful and overly emotional and say no.
Is this useful to you? Of course not! Negative emotions – it's almost always a performance hit. Yes, after a good scolding from the boss man will probably be some time to work with high dedication. But then the inevitable decline. Moreover, it is probably still below its initial level. What kind of motivation here is all about? I do not want to say that criticism per se is not needed at all. It is necessary, sometimes it is simply necessary.
But when it comes to effective feedback, the criticism here – not the best option. Everything has its time and place. It would seem, the alternative is obvious: to praise the staff, encourage them – it will be effective feedback. Indeed, not for nothing that they say: "Kind words and nice cat." Completed employee howl quality work – it should encourage, and promote word is often far more valuable and effective than money. However, there is not that simple. By itself praise – it is a good thing. But we must still make it not just a "goodwill gesture" and brought real benefits to an employee and supervisor. It is important to employee well-aware of what it promotes head. Thus, praise, encouragement – it's not high-quality feedback, but its most important component.
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